AED Anaphylaxis BLS CELOX & medical GASES

Our suite of short courses in specific first aid essential teach the facts, skills and knowledge.
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Emergency First aid at Work

This course is designed to provide delegates with the skills, knowledge and confidence to respond to a range of workplace accidents, injuries and emergencies.
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First aid at work

This course is designed to provide delegates with enhanced skills, knowledge and confidence to respond to a range of accidents, injuries and emergencies they could encounter in a higher risk workplace.
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Tidal First Aid Guidance

For HSE regulations to the latest in Covid-19 CPR best practice, visit our Tidal First Aid Guidance.
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Public Hearts Defibrillator Campaign

As a first aid training and education provider, teaching learners about how to respond to a cardiac arrest is an essential part of all first aid training course content as outlined by The Resuscitation Council UK. This includes the safe use of an AED – an Automated External Defibrillator, referred to as a defibrillator or defib for short.

Tidal Training Direct Ltd. started to run an open course to support staff from businesses in and around Cheltenham and Gloucestershire in May 2017. Naturally one of the questions our learners asked during training about the safe use of an AED is “where is my nearest defibrillator?“

This marked the start of the Cheltenham Defibrillator Campaign, now known as Public Hearts Cheltenham. Co-Founders Clare Seed, Director of Tidal Training Direct Ltd and cardiac arrest survivor Chris Hickey began to raise awareness and numbers of lifesaving defibrillators in Cheltenham, to ensure that South West Ambulance Service Foundation Trust know about their locations for the benefit of 999 services and in turn the Cheltenham community.

Upon research at this time, there were very few defibs registered on a system called AED Locator or Google. Two Public Access Defibrillators in the Montpellier area of Cheltenham were clearly housed in phone boxes, yet were not listed on these sources of information.

We have now identified and located over 50 defibrillators in and around Cheltenham, and shared this information with South West Ambulance Service Foundation Trust (SWASFT). SWASFT have a Defibrillator Accreditation scheme ensuring that defibs are registered and operational so 999 services can direct callers to the nearest unit in the event of a cardiac arrest.

This is vital when moments matter.

Public Hearts actions include local business engagement, collection tins in over 30 town centre pubs/bars (hence the Pub in Public Hearts) to fund for defibrillators in pubs in strategic locations. Moon Under Water on Bath Rd was the first pub to receive a defib through donations –

Public Hearts Cheltenham Founders Clare and cardiac arrest survivor Chris Hickey work in collaboration with PC Steve McKiernan Cheltenham Licensing Officer Gloucestershire Police (hence the LIC in Public Hearts) Kevan Blackadder and the team at Cheltenham BID, Kevin Dickens Community Responder South West Ambulance Service Foundation Trust (SWASFT) and defib suppliers Cardiac Science ( now part of the Zoll Group) 

Very few defibrillators in Cheltenham are in 24-hour Public Access including the 10 units that are housed in various Cheltenham Borough Council locations (funded by a Mayoral Charity Appeal some years ago). The first and only Cheltenham town centre Public Access Defibrillator is on The Prom in a phone box outside Cafe Rouge generously funded by Cheltenham BID. A 24 hour Public Access Defibrillator is the most visible, accessible and beneficial, increasing the chances of survival by up to 80% so they are vital pieces of kit in the event of a cardiac arrest.

We are committed to raise awareness and numbers of Public Access Defibrillators in Cheltenham.

Did you know...
More than 3,600 people are resuscitated by ambulance staff every year in the South West because they suffer a pre-hospital cardiac arrest. For every minute that passes once in cardiac arrest, a person loses a further 10% chance of survival, and with this dramatic loss in chance of survival, there is a need of a defibrillator every 4-5 minutes walk. Without doubt this availability would improve cardiac arrest survival rates throughout the South West.”

You are welcome to support us through The Cheltenham Good Causes Lottery, a weekly lottery that raising money for good causes in Cheltenham. Tickets for the lottery will cost £1 and each ticket will have a 1 in 50 chance to win a prize, with a top prize of £25,000.

50% of the ticket price comes to Public Hearts Cheltenham and 10% goes to No Child Left Behind Cheltenham.

Buy tickets here and good luck – for a great cause

Read more about Public Hearts on our blog page
Are you looking for a place on our Cheltenham monthly open course in Qualsafe Awards Level 3 Emergency First at Work (RQF)?
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For more information, please call our information and booking lines: 01242 371 999 & 799
Many thanks for an enjoyable and informative Emergency First Aid at Work course yesterday; David did a great job in delivering the course, which Tidal organised really well. It certainly refreshed a lot of what I had forgotten over the past 20 years (!) and I feel more knowledgeable and confident that I’ll now be able to do my best in an emergency situation. I’m sure the rest of the Porge team will find the course useful over the next few months

Lesley Eaton Porge Research |EFAW 19th July 2017


Commonly and Frequently asked First Aid Questions

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Customer Reviews

Tidal Training Direct Ltd
Based on 40 reviews
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Verity Godfrey
Verity Godfrey
12:08 03 Mar 21
We had the most wonderful experience with Tidal Training Direct Ltd, from the moment we enquired with Clare, to the... training itself with Alun. Nothing was too much trouble! We felt all measures had been taken to give us safe and secure training, while also keeping it interactive and engaging. The course itself did not disappoint, Alun gave us all the confidence to practice first aid and made gaining our Level 3 Award an enjoyable experience. We couldn’t recommend Tidal highly enough, anyone looking for First Aid, or any training for that matter should get in touch with Clare and the team at Tidal.Our team all commented on how in depth the course was. We had all previously taken the training with other companies and have never come away feeling as informed as we did after our session with Alun. He gave examples of real-life scenarios and helped us understand our role as First Aiders. He answered all of our questions and took the time to make sure we all felt ready before taking the exam, thanks to him as all passed with flying colours!Thanks so much to Clare, Alun and all of the team at more
Nikki C
Nikki C
13:27 28 Jan 21
The courses provided are invaluable. Even if you do not have staff, knowing the basics is vital and could save lives
John Bees
John Bees
12:25 28 Jan 21
What a wonderful business, I did'nt know First aid could be so interesting, and handled so carefully and very... professionally. Tidal are a positive joy to deal with and more importantly their excellent training saves lives. what more could you more
Alan Ible
Alan Ible
12:06 22 Oct 20
Thank you so much to the team at Tidal Training for the Emergency First Aid Training I received yesterday. As a small... business owner I needed to ensure I had someone in the office who could be on hand should something horrible happen to a staff member. I sent 2 colleagues on the training course last year and both were so glad they learnt the techniques to help. As such I decided I would also like to do this not just for work but incase I could be of assistance anywhere else. The training was fantastic and it gave me a feeling of comfort knowing if someone was to get into an accident or have a stroke/heart attack etc I could be of some help in the interim. I would advise that not only businesses do this course but people at home too who could be there if needed for a loved one or passer by. Thanks so much - Alanread more
Jonathan Moffitt
Jonathan Moffitt
15:26 24 Sep 20
Just attended an excellent one day first aid at work training course covering most things first aid including what to... and what not do. It was run by Tidal Training Direct Ltd. Well run and Covid secure for the attendees. Wendell (the instructor) was more
Sarah Cooper
Sarah Cooper
11:57 18 Aug 20
I could not recommend Clare and her team highly enough. A fantastic organisation who put the welfare of people above... all. You will have the most lovely experience dealing with them and they will look after the whole process of your requirements professionally and smoothly. Would not go anywhere else for any training needs and would recommend to more
Vanessa Freeman
Vanessa Freeman
12:52 11 Mar 20
LK Flooring thoroughly recommends Tidal Training. We had a very enjoyable day learning about skills that really... everyone should know about and how to deal with an emergency or injury in the workplace or on site. Thank you so much from LK Flooring Cheltenhamread more
Tonia Gerotoliou
Tonia Gerotoliou
12:22 02 Jan 20
I never had a first aid training course before so I was a bit uncertain and anxious as to what to expect. Tidal... Training made everything really simple to follow and to the point. It is always so important to know how to help others and I was glad to finish the course confident enough to do so if more
Fiona Smith
Fiona Smith
12:46 12 Dec 19
I recently attended an excellent First Aid course with Tidal Training. The training was first rate and I left feeling... confident that I could use the skills and knowledge learnt moving forwards. The day flew by as we were taught in a fun, encouraging way; I found the hands on exercises particularly useful. I'd highly more
Hannah Bennett
Hannah Bennett
17:30 08 Dec 19
Tidal training are brilliant at working with you so you get the best you can from your training. They are very... understanding of any needs you may have and look after you from start to finish. The training itself is relevant and taught in a manner appropriate to the group. There is a good mix of practical and theory is taught in an interactive way. The staff are very helpful and very knowledgeable. Would highly reccomend to more
Martyn Powell
Martyn Powell
11:59 03 Dec 19
“Midway Transitional Solutions Limited have worked closely with Tidal Training Direct Ltd since the company was formed... in 2016. The training provided is exemplary with nothing but positive feedback from all staff involved. Their staff are highly qualified, articulate and engaging trainers with a wealth of experience”read more
16:53 27 Aug 19
As a consultant I recently coordinated training for one of my clients. I couldn't have wished for a better trainer than... the one that Tidal provided. Ive found Tidal to be very efficient and the customer service has been outstanding throughout the way. If you want a reliable training provider that provides quality and value to your company the I definitely recommend more
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Did you know...
The most common accidents that happen in the workplace are - Slips, trips and falls

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