Guidance & FAQs

At Tidal, we understand that a solid infrastructure is the foundation for a solid and compliant business.  Being aware of and implementing current regulatory guidelines not only supports Health and Safety requirements; it facilitates a safer working environment.

Therefore, the role of the nominated First Aider is a vital one.

As a fully approved education centre regulated by Ofqual through our awarding body, Qualsafe Awards, business diligence and compliance are cornerstones of our business. The Office of Qualifications and Examinations Regulation (Ofqual) regulates qualifications, examinations and assessments in England. As part of our First Aid training courses, sharing information and knowledge is vital to support our clients.

Did you know...
Slips, trips and falls are the common accidents at work

For more information, please call our booking lines:

01242 371 999 & 01242 371 799
“I recently refreshed my Emergency First Aid at Work qualification with Tidal … I have to say paramedic Phil was a very engaging trainer and taught us how to use a defibrillator when administering CPR, we learnt about seizures, burns, how to bandage and stop a bleed, how to help someone who is choking and more… a few things I hadn’t been taught 3 years ago by a different organisation!”

Testimonial Shannon Keating Caring for Communities and People


Who are the HSE?

Health and Safety Executive (HSE) is a UK government agency responsible for the encouragement, regulation and enforcement of workplace health, safety and welfare, and for research into occupational risks in Great Britain.

Here is what you need to know from the HSE
In the event of injury or sudden illness, failure to provide first aid could result in a casualty’s death. The employer should ensure that an employee who is injured or taken ill at work receives immediate attention.

HSE will prosecute in cases where there is a significant risk, a disregard for established standards or persistent poor compliance with the law. More information can be found in HSE’s Enforcement Policy Statement.

Did you know...

Is first aid in the workplace a legal requirement?
Yes, it is for all businesses with one employee or more. All employers, whether a sole trader or huge public-sector business, have a legal duty to make arrangements, to ensure their employees receive immediate attention if they are injured or taken ill at work. This legislation is laid out in Health and Safety (First-Aid) Regulations 1981 – updated 2015.


Employers’ legal duties

The Health and Safety (First-Aid) Regulations 1981 require employers to provide adequate and appropriate equipment, facilities and personnel to ensure their employees receive immediate attention if they are injured or taken ill at work. These Regulations apply to all workplaces including those with less than five employees and to the self-employed.

What is ‘adequate and appropriate’ will depend on the circumstances in the workplace. This includes whether trained first-aiders are needed, what should be included in a first-aid box and if a first-aid room is required. Employers should carry out an assessment of first-aid needs to determine what to provide.

The Regulations do not place a legal duty on employers to make first-aid provision for non-employees such as the public or children in schools. However, HSE strongly recommends that non-employees are included in an assessment of first-aid needs and that provision is made for them.

Further guidance can be found making adequate and appropriate provision for first aid in First aid at work: The Health and Safety (First-Aid) Regulations 1981 – Guidance on Regulation.


Source Sites

All Tidal Training Ltd First Aid training courses fully comply with current HSE guidelines. This includes specific resuscitation course content as set, reviewed and updated by the Resuscitation Council (UK)

For 100 years, The Royal Society for the Prevention of Accidents (RoSPA) has been quietly working behind the scenes to change both legislation and attitudes surrounding accidents. Accidents are a leading preventable cause of death, serious injury and long-term disability, which devastate individuals, families, communities and businesses and place a huge burden on our health and social care system, and on society as a whole.

From 2016-2018, RoSPA, together with many valued partners, worked on a project to produce a national strategy for England, which would serve as a call to action for a step-change in the delivery of accident prevention across the country. Accidents are the biggest threat to all of us for most of our life. More than 14,000 people die as a result of accidents across the UK each year.

The British Heart Foundation is the global leading charity whose vision is a world free from the fear of heart and circulatory diseases. They raise money to research cures and treatments, so we can beat heartbreak forever.

Great Western Air Ambulance Charity attend the most critical patients across the South West region. They were called to 1,887 jobs in 2018 and need donations of over £3 million each year to stay operational. Together they save lives and deliver lifesaving critical care to those in need.

The NHS are clear about First Aid and its value. “Every year in the UK, thousands of people die or are seriously injured in incidents. Many deaths could be prevented if first aid was given before emergency services arrive.” This link routes to their First Aid support pages.

“Thank you very much for having this program accessible for everyone..letting us know our value and what we can do for the community itself. I have enjoyed every moment today learning all about First Aid.
A round of applause to Clare for this program, salute to Jon too”

Testimonial Portia Brown Manager KibouSushi


Commonly and Frequently asked First Aid Questions


For more information, please call our booking lines:

01242 371 999


01242 371 799

Customer Reviews

Tidal Training Direct Ltd
Based on 38 reviews
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Alan Ible
Alan Ible
12:06 22 Oct 20
Thank you so much to the team at Tidal Training for the Emergency First Aid Training I received yesterday. As a small... business owner I needed to ensure I had someone in the office who could be on hand should something horrible happen to a staff member. I sent 2 colleagues on the training course last year and both were so glad they learnt the techniques to help. As such I decided I would also like to do this not just for work but incase I could be of assistance anywhere else. The training was fantastic and it gave me a feeling of comfort knowing if someone was to get into an accident or have a stroke/heart attack etc I could be of some help in the interim. I would advise that not only businesses do this course but people at home too who could be there if needed for a loved one or passer by. Thanks so much - Alanread more
Jonathan Moffitt
Jonathan Moffitt
15:26 24 Sep 20
Just attended an excellent one day first aid at work training course covering most things first aid including what to... and what not do. It was run by Tidal Training Direct Ltd. Well run and Covid secure for the attendees. Wendell (the instructor) was excellent.read more
Sarah Cooper
Sarah Cooper
11:57 18 Aug 20
I could not recommend Clare and her team highly enough. A fantastic organisation who put the welfare of people above... all. You will have the most lovely experience dealing with them and they will look after the whole process of your requirements professionally and smoothly. Would not go anywhere else for any training needs and would recommend to anyone.read more
Vanessa Freeman
Vanessa Freeman
12:52 11 Mar 20
LK Flooring thoroughly recommends Tidal Training. We had a very enjoyable day learning about skills that really... everyone should know about and how to deal with an emergency or injury in the workplace or on site. Thank you so much from LK Flooring Cheltenhamread more
Tonia Gerotoliou
Tonia Gerotoliou
12:22 02 Jan 20
I never had a first aid training course before so I was a bit uncertain and anxious as to what to expect. Tidal... Training made everything really simple to follow and to the point. It is always so important to know how to help others and I was glad to finish the course confident enough to do so if needed.read more
Fiona Smith
Fiona Smith
12:46 12 Dec 19
I recently attended an excellent First Aid course with Tidal Training. The training was first rate and I left feeling... confident that I could use the skills and knowledge learnt moving forwards. The day flew by as we were taught in a fun, encouraging way; I found the hands on exercises particularly useful. I'd highly recommend.read more
Hannah Bennett
Hannah Bennett
17:30 08 Dec 19
Tidal training are brilliant at working with you so you get the best you can from your training. They are very... understanding of any needs you may have and look after you from start to finish. The training itself is relevant and taught in a manner appropriate to the group. There is a good mix of practical and theory is taught in an interactive way. The staff are very helpful and very knowledgeable. Would highly reccomend to anyone.read more
Martyn Powell
Martyn Powell
11:59 03 Dec 19
“Midway Transitional Solutions Limited have worked closely with Tidal Training Direct Ltd since the company was... formed in 2016. The training provided is exemplary with nothing but positive feedback from all staff involved. Their staff are highly qualified, articulate and engaging trainers with a wealth of experience”read more
16:53 27 Aug 19
As a consultant I recently coordinated training for one of my clients. I couldn't have wished for a better trainer than... the one that Tidal provided. Ive found Tidal to be very efficient and the customer service has been outstanding throughout the way. If you want a reliable training provider that provides quality and value to your company the I definitely recommend Tidal.read more
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Did you know...
The most common accidents that happen in the workplace are - Slips, trips and falls

For more information, please call our booking lines:

01242 371 999 01242 371 799
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