Tidal

Saving lives: highlighting the importance of first aid training and procedures

With the recent news of Christian Eriksen’s cardiac arrest during Euro 2021, and Sebastian Eubank’s sudden death as a result of a “massive heart attack” that was linked to a pre-existing heart condition, now seems an appropriate time to reflect on the importance of current and precise high quality first aid and CPR training. Unlike other workplace or personal training, CPR and first aid training can be lifesaving and lifechanging in a number of circumstances, potentially even your own.

In Spring this year, we learnt that a friend and client of Tidal’s used their training to save their own life. Whilst we’d rather our delegates never have to use what they learn on our training courses, but should the need arise, it’s definitely better to be prepared with the necessary skills and confidence.

Dordie Ketley runs a collection of Newent-based businesses, including Middletown Farm & Cottages. She originally trained with Tidal Training Direct Ltd to gain her Level 3 Award in Emergency First Aid at Work qualification three years ago, before returning in March 2021 for a refresher. Our refresher course, delivered by our lead paramedic, includes CPR and updated COVID-19 best practice as outlined by Resuscitation Council 2021. It was this refresher which went on to help Dordie save her own life in April 2021.

Three weeks after taking the refresher, Dordie began to feel unwell and recognised the symptoms and signs of a heart attack. She was able to advise her husband, contact the emergency services before going into cardiac arrest in the ambulance. She was ultimately fitted with a pacemaker, but credits the knowledge she learned on the Tidal Training Direct Ltd course with saving her life.

We can never prevent the unexpected, but we can take steps to mitigate the risk, and also to manage it appropriately should a situation arise. To help with your planning, we’ve created an overview of the essentials that you can put into place quickly and simply:

Proper planning

As with any workplace or home risk, proper planning can make all the difference. That’s why we recommend carrying out a workplace assessment, and also ensuring that you have an appropriate first aid kit for your size, scale and type of business, as well as comprehensive procedures and protocols.

When it comes to safety in the workplace, businesses in the UK are guided by the HSE (Health & Safety Executive) Regulation which states that employers must provide information about first-aid arrangements to their employees. “First aid provision must be ‘adequate and appropriate in the circumstances’. This means that you must provide sufficient first aid equipment (first aid kit), facilities and personnel at all times. In order to decide what provision, you need to make you should undertake a first-aid needs assessment. This assessment should consider the circumstances of your workplace, workforce and the hazards and risks that may be present. The findings will help you decide what first-aid arrangements you need to put in place.” Carrying out a first aid risk assessment should include consideration of the type of workplace and its hazards, the size and scale of the business, work patterns and distribution and first-aid provision. For many businesses, the resulting assessment will highlight the need for one or more first aid trained personnel, ensuring first aid trained individuals onsite during all working hours.

Next you will also need to think about equipment and facilities to maximise the effectiveness of any first aid procedures, including a first aid kit for example, and potentially also a defibrillator. Any item in your first aid kit must conform with current British Standard BS 8599-1, and should include all the appropriate items identified during your workplace risk assessment. It should not include any medications or tablets as these require appropriate administration. . Depending on the type and scale of business that you operate, and the severity of the risks that your workforce face, it may also be necessary or appropriate to consult with a medical professional to identify specific additions.

Finally, you should plan and publish any necessary procedures and protocols for first aid within the workplace. Every member of your team should understand where and how support can be accessed, who is the nominated first aider, where any equipment is located, and if necessary who is required to operate it, and if appropriate, details of higher risk individuals who may have personal health needs that could cause an incident such as severe allergies.

Prepared Personnel

One of the biggest lifesavers in any situation is confidence. Does the person responding in the situation have confidence that they understand the situation, have the skills and knowledge to enage, and can administer the necessary support during the emergency? A large part of that confidence will come from training. For Dordie, she was herself the designated first aider, so when she needed help, she was able to recognise and advise others how best to support her. Any member of your team can be trained in , defibrillator training, and first aid, providing relevant training for all manner of accidents, injuries and emergencies.

Giving your staff confidence to act with accidents, minor or major injuries, and health-related emergencies can be lifesaving, not to mention a legal obligation. Our first aid training raises awareness and understanding of anaphylaxis, asthma, epilepsy, stroke and seizures for example. Having a nominated First Aider in the workplace is an HSE requirement and helps reduce your workplace risk, demonstrating your responsibility and compliance as an employer.

A bit about heart attack and cardiac arrest

Before we go, in light of recent news, it is worth us exploring heart attacks and cardiac arrest and the difference between them.

In the event of a heart attack, the heart stops pumping blood around the body. This could be a blocked artery or clot for example, in which the heart is prevented from carrying out its normal function. Symptoms include chest pain, shortness of breath, dizziness and sweating, and it is essential that you dial 999 as a heart attack is a medical emergency.

During cardiac arrest the electrical rhythm of the heart is interrupted – arrhythmia. Symptoms include a sudden collapse, being unconscious or unresponsive, and they either won’t be breathing or won’t be breathing normally, for example making gasping noises (agonal gasps). It is essential that you dial 999 as a cardiac arrest is a medical emergency.

In either event, CPR (cardiopulmonary resuscitation) can support the continued flow of oxygenated blood around the body, travelling to vital organs including the brain. This helps to minimise long-term damage, and gives ambulances as much time as possible to arrive and resuscitate. In the event of a cardiac arrest, it will also be appropriate to use an automated external defibrillator (AED) to shock the heart back into its regular rhythm.  Public access defibrillators are usually located in accessible places, and relay real time step by step instructions (as do 999 call handlers) for their use, including whether to deliver a shock to restart the heart or not. Using a defibrillator in the first 2 minutes of a cardiac arrest can increase the chances of survival by up to 80%. As with any skill, it is easy when you know how to do it.

Whilst it is beneficial to know where your nearest defibrillator is, it is vital that 999 services are called immediately to ensure that the defibrillator you are directed to is serviced and operational. We’re proud to be a Cofounder of for raising awareness and numbers of lifesaving defibrillators in Cheltenham. We also work with Gloucestershire Police Licensing Division, South Western Ambulance Service, Cheltenham BID and cardiac arrest survivor Chris Hickey as well as The Rotary and their Restarting Hearts Appeal – which has placed over 50 defibrillators in to Gloucestershire communities. We’re delighted with the generosity of Bob Holt OBE and Hardyman Group, both of whom have donated a defibrillator to Public Hearts. We’re working with our friends and neighbours Evans Jones to plan strategic locations for them in Cheltenham town centre.

 

 

 

 

 

 

 

 

 

 

 

 

Customer Reviews

Tidal Training Direct Ltd
4.9
Based on 61 reviews
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Peter O'Connell
Peter O'Connell
10:09 01 Oct 21
After attending this first aid training I was impressed with the amount of information that was covered in the day as... well as being taught in such an engaging manor so the information was retained well.I especially liked that the trainer for the course was an active Paramedic and was able to relate the first aid training to real life scenarios and experiences and share stories which kept the course interesting and gave character to the course.Overall an enjoyable training course which has left me feeling confident in providing many forms of first aid, highly recommended.read more
Joanne O'Hagan
Joanne O'Hagan
11:48 20 Aug 21
Brilliant course! Amazing to be able to practice CPR with a live link to assessment software. Now I know my skills are... going to be effective if ever needed. Very reassuring to have my own CPR dummy for the duration of the course, and super confident of the safety protocols that Clare and the Tidal team have in place.read more
Jake Pearson
Jake Pearson
14:50 18 Aug 21
Wonderful training day, I now feel so much more confident in delivering First Aid thanks to Tidal Training Direct. I... hope I don't need to use my skills but I am pleased I have the confidence and vital knowledge available to help save someone's life.read more
Richard Neale
Richard Neale
13:08 17 Aug 21
Tidal provide first class real and relevant training for anyone who wants to learn more about first aid. They have top... quality, industry professionals who demonstrate the highest levels of clinical expertise from having spent many years in the field themselves. The training is fit for anyone, and is delivered with immense professionalism and a genuine desire to share their passion with course attendees. Brilliant....and essential.read more
Vicky Fisk
Vicky Fisk
08:46 18 Jun 21
The Emergency First Aid at Work course was very informative and delivered by a knowledgeable and engaging trainer.... Thank you so much!read more
Tess Heslop
Tess Heslop
11:08 17 Jun 21
Very well organised - felt Covid secure in the lovely venue. The course tutor has a wealth of experience and vitally a... sense of humour which makes what could be a hard topic a lot more easy to grasp and kept it very practical. Highly recommend.read more
Belinda glosinfo
Belinda glosinfo
09:25 16 Jun 21
I went on the Emergency First Aid at Work training day at the Isbourne in Cheltenham. It was an excellent day and the... training was a very high standard. Clare and the team offer a very high level of customer service ans the session is highly recommended.UPDATE: Three years later and I have now fully updated my first aid qualification with Tidal Training Direct. The course was carried out in person in a fully socially distanced way and I had every confidence that it was safe and sterile. Thank you.read more
Jessica Hargreaves
Jessica Hargreaves
07:42 16 Jun 21
⭐ Sending a HUGE thank you to Tidal Training Direct Ltd! ⭐The Cedar Construction team recently completed the Level 3... Award in Emergency First Aid at Work training course. The practical skills and knowledge delivered were extremely beneficial with our key takeaways including:✅ Understanding the importance of basic first aid✅ How to provide basic first aid treatment✅ How to perform CPRPLUS so much more!We highly recommend Clare and her team of experienced medical professionals and we will be using their services again in the future.Thanks again,Team Cedar 🌳read more
Hassan MG
Hassan MG
15:31 04 Jun 21
Excellent first aid training provided to our whole group by a very knowledgeable trainer, Alan. His delivery was... brilliant and he was very supportive. Would highly recommend.read more
thomas jones
thomas jones
10:19 29 May 21
Thank you Tidal. A great day of training for our staff - emergency first aid L3, all staff report a good learning... experience and good feedback in regards to trainer knowledge. Great to finally be getting face to face learning again !! ;) Livingstone house - Birminghamread more
Jennifer Tonner
Jennifer Tonner
16:15 25 May 21
My first aid training was really informative and gave me the confidence to know how to act decisively in a real life... situation beyond just the theory. The setting was comfortable and COVID safe and the team were welcoming! Would highly recommend!read more
Dordie Ketley
Dordie Ketley
18:22 19 May 21
I went on the First Aid Course with Tidal Training and I am so glad I did. The course was extremely well run; the... tutor, a fully qualified paramedic with military and ambulance experience, was easy to follow and learn from. We had theoretical and practical teaching and a book to take home. We all learned a lot and enjoyed it too.I did have the need to use what I had learned. I arrived on a scene where somebody needed CPR and the 999 call had already been made. As I started, the 999 operator asked me whether I was confident to proceed. I said that I had First Aid training from Tidal Training and was already applying the CPR as I had been taught.I can not recommend this course highly enough. Going along could make all the difference and save livesread more
Colin Frensham
Colin Frensham
17:34 19 May 21
I am very proud of Tidal Direct for being able to continue to offer their essential and vital first aid training... services over the last year. Not an easy job for a small local business teaching face to face during a pandemic Tidal still found time to invest in the local community and also ran free Zoom theory sessions to support learners in maintaining current theory knowledge until they could be in the classroom to renew their qualifications. One of these courses saved someone's life following a heart attack. Keep up the good work, we're all proud of you. What you do makes a difference every day.read more
Chun Kong
Chun Kong
10:54 15 Apr 21
I would highly recommend Tidal Training Direct Ltd for all 1st Aid Training! Their knowledge and their experiences puts... them way above everyone else!They take their time with you and no questions are too big, too small or too silly, they're there to help us with our training!Thank you Tidal Training!read more
Tracy Edgington
Tracy Edgington
10:43 15 Apr 21
I have recently completed the EFAW training course which was very well run, the Trainer made sure that we were all... socially distanced and felt comfortable in the room. We each had our own manikin and equipment to use and the trainer explained how the equipment had been cleaned and sanitised to a high standard which was very reassuring and made me feel very confident that it was safe to use. The course itself I would highly recommend people to go on as it was very informative from the Trainers Knowledge to the course handouts and slides used, what I also liked was how interactive the trainer made the session.I have come away having never done a First Aid course before feeling very confident that if needed I could Put the skills I have learnt into use. Thank you Tidal Training Direct for the opportunity to learn such a vital new skill.read more
Verity Godfrey
Verity Godfrey
12:08 03 Mar 21
We had the most wonderful experience with Tidal Training Direct Ltd, from the moment we enquired with Clare, to the... training itself with Alun. Nothing was too much trouble! We felt all measures had been taken to give us safe and secure training, while also keeping it interactive and engaging. The course itself did not disappoint, Alun gave us all the confidence to practice first aid and made gaining our Level 3 Award an enjoyable experience. We couldn’t recommend Tidal highly enough, anyone looking for First Aid, or any training for that matter should get in touch with Clare and the team at Tidal.Our team all commented on how in depth the course was. We had all previously taken the training with other companies and have never come away feeling as informed as we did after our session with Alun. He gave examples of real-life scenarios and helped us understand our role as First Aiders. He answered all of our questions and took the time to make sure we all felt ready before taking the exam, thanks to him as all passed with flying colours!Thanks so much to Clare, Alun and all of the team at Tidal.read more
Nikki C
Nikki C
13:27 28 Jan 21
The courses provided are invaluable. Even if you do not have staff, knowing the basics is vital and could save lives
John Bees
John Bees
12:25 28 Jan 21
What a wonderful business, I did'nt know First aid could be so interesting, and handled so carefully and very... professionally. Tidal are a positive joy to deal with and more importantly their excellent training saves lives. what more could you want.read more
Alan Ible
Alan Ible
12:06 22 Oct 20
Thank you so much to the team at Tidal Training for the Emergency First Aid Training I received yesterday. As a small... business owner I needed to ensure I had someone in the office who could be on hand should something horrible happen to a staff member. I sent 2 colleagues on the training course last year and both were so glad they learnt the techniques to help. As such I decided I would also like to do this not just for work but incase I could be of assistance anywhere else. The training was fantastic and it gave me a feeling of comfort knowing if someone was to get into an accident or have a stroke/heart attack etc I could be of some help in the interim. I would advise that not only businesses do this course but people at home too who could be there if needed for a loved one or passer by. Thanks so much - Alanread more
Jonathan Moffitt
Jonathan Moffitt
15:26 24 Sep 20
Just attended an excellent one day first aid at work training course covering most things first aid including what to... and what not do. It was run by Tidal Training Direct Ltd. Well run and Covid secure for the attendees. Wendell (the instructor) was excellent.read more
Sarah Cooper
Sarah Cooper
11:57 18 Aug 20
I could not recommend Clare and her team highly enough. A fantastic organisation who put the welfare of people above... all. You will have the most lovely experience dealing with them and they will look after the whole process of your requirements professionally and smoothly. Would not go anywhere else for any training needs and would recommend to anyone.read more
Vanessa Freeman
Vanessa Freeman
12:52 11 Mar 20
LK Flooring thoroughly recommends Tidal Training. We had a very enjoyable day learning about skills that really... everyone should know about and how to deal with an emergency or injury in the workplace or on site. Thank you so much from LK Flooring Cheltenhamread more
Tonia Gerotoliou
Tonia Gerotoliou
12:22 02 Jan 20
I never had a first aid training course before so I was a bit uncertain and anxious as to what to expect. Tidal... Training made everything really simple to follow and to the point. It is always so important to know how to help others and I was glad to finish the course confident enough to do so if needed.read more
Fiona Smith
Fiona Smith
12:46 12 Dec 19
I recently attended an excellent First Aid course with Tidal Training. The training was first rate and I left feeling... confident that I could use the skills and knowledge learnt moving forwards. The day flew by as we were taught in a fun, encouraging way; I found the hands on exercises particularly useful. I'd highly recommend.read more
Hannah Bennett
Hannah Bennett
17:30 08 Dec 19
Tidal training are brilliant at working with you so you get the best you can from your training. They are very... understanding of any needs you may have and look after you from start to finish. The training itself is relevant and taught in a manner appropriate to the group. There is a good mix of practical and theory is taught in an interactive way. The staff are very helpful and very knowledgeable. Would highly reccomend to anyone.read more
Martyn Powell
Martyn Powell
11:59 03 Dec 19
“Midway Transitional Solutions Limited have worked closely with Tidal Training Direct Ltd since the company was formed... in 2016. The training provided is exemplary with nothing but positive feedback from all staff involved. Their staff are highly qualified, articulate and engaging trainers with a wealth of experience”read more
Graeme
Graeme
16:53 27 Aug 19
As a consultant I recently coordinated training for one of my clients. I couldn't have wished for a better trainer than... the one that Tidal provided. Ive found Tidal to be very efficient and the customer service has been outstanding throughout the way. If you want a reliable training provider that provides quality and value to your company the I definitely recommend Tidal.read more
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